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Wholesale & Distribution

Manual order processing, fragmented IT systems and processes, and a lack of self-service options lead to inefficiencies and weak digital customer engagement. Emporix brings greater efficiency and flexibility to B2B wholesale and distribution.

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Automate Manual Processes in B2B Wholesale & Distribution, Boost Customer Loyalty

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Sales teams in wholesale face growing challenges: Manual order processing, fragmented IT systems and processes, and missing self-service features lead to inefficiencies and poor digital customer retention.
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Emporix makes B2B wholesale and distribution more efficient and flexible: Commerce processes are seamlessly orchestrated, business rules are automated, and sales strategies are tailored to customer segments—with full integration into the existing IT landscape.

Typical Challenges in the B2B Wholesale & Distribution

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Inefficient and error-prone manual processes

Order processing for bulk orders and drop shipping

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Fragmented IT environments and sales workflows

ERP, CRM, online shops, and price lists are connected but not integrated

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Weak digital customer engagement in B2B commerce

Rising expectations for digital self-service

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Inventory management and quote generation challenges

Growing need to automate existing workflows

Leading companies rely on Emporix

How Emporix Increases Efficiency in B2B Wholesale and Distribution

01

Seamless orchestration of all B2B commerce and backend processes

Emporix enables end-to-end control of ordering processes—from pricing and discount management to smart inventory control and invoicing—fully aligned with the complex demands of wholesale operations.

02

Business rules that are flexibly automated

With Emporix, companies can define custom rules for wholesale sales—covering tiered pricing, approval workflows, and intelligent assortment logic—all adaptable to different business customers, campaigns, and market conditions.

03

Full integration into existing IT infrastructures

Emporix integrates seamlessly with existing ERP, PIM, ecommerce platforms, and other systems—creating a unified data and process foundation for B2B commerce without needing to replace existing IT structures.

04

Segmented commerce strategies for different customer groups and markets

Emporix allows businesses to manage tailored sales strategies for various customer segments, regions, or markets—handling assortments, pricing, and value streams centrally on one platform.

Simplifying B2B Wholesale Workflows with Emporix

  • Automated Quote Approvals

  • Self-Service Reordering

  • Promotions for Excess Stock

  • Automated Onboarding of New Customers

Quotes under framework agreements are automatically verified and routed for approval—reducing manual effort, minimizing errors, and speeding up processes.

Business customers reorder quickly and easily via customer-specific assortments—streamlining workflows, relieving sales teams, and ensuring availability.

Costly overstock situations are addressed through automated clearance campaigns—real-time inventory monitoring helps reduce storage costs.

New customer setup is handled via validation workflows and approval chains—reducing manual workload and accelerating internal processes.

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Benefits of Emporix in B2B Wholesale & Distribution

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time savings in generating custom quotes

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reduction in operational costs through process automation

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less workload for sales and internal service teams in wholesale

“We’re not only improving operational performance—we’re strengthening the customer experience. Faster, more accurate order processing means more reliable deliveries and fewer touchpoints needed to get things right.”
Thai Vong CIO ACR

Thai Vong
CIO at ACR

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You're only a click away from experiencing the next generation of commerce platforms.