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B2B-Commerce

Emporix for B2B: Mastering Complexity with Agility

Emporix is designed for the individual requirements of business-to-business. Flexibly controlled workflows, intelligent automation, and ready-to-use value streams reduce complexity to a minimum and ensure maximum agility in B2B.

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B2B in the Legacy Trap:
Legacy Commerce Systems at their Limits

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Innovation blocker

LegacyOutdated, rigid IT systems hinder technological change and block new business models.

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Unstructured processes

Many workflows are manual and fragmented, with adjustments depending on IT support.

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Rising expectations

Customers demand modern, seamless buying experiences across channels, but UX often falls short.

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High project costs

Every IT adjustment turns into a custom project with long implementation cycles and high development costs.

Emporix lays the Agile Foundation for
Future-Proof E-Commerce

  • Structure through value streams

  • Seamless system integration

  • Business-driven processes

  • Automation with AI agents

  • Service portal

Clearly defined, flexibly controllable end-to-end value streams replace fragmented commerce processes.

Connected through Emporix iPaaS for smooth, controlled data flow.

Business units design and control value streams independently without IT dependency.

AI-powered agents support and make decisions, set triggers, and execute actions.

Maximum efficiency and customer satisfaction through AI-driven, individualized, and flexibly orchestrated after-sales and customer processes.

Clear Advantages Through Predefined B2B Value Streams

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Automated order processing

Seamless from order entry to ERP handover.

02

Structured customer onboarding

Rule-based processes for fast and error-free creation of new business customers.

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Targeted marketing of excess inventory

Automatic detection of excess stock and activation of sales promotions

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Flexible approval processes for price promotions

Configurable review and approval processes for B2B purchases

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Customer-specific product access

rule-based permissions for selected products and assortments.

How B2B Companies Benefit from Emporix

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Accelerated quoting processes

Fewer manual steps, fewer errors, faster response times.

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Operational cost efficiency

Automation reduces manual effort in fulfillment and support.

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Greater customer satisfaction

Transparent and traceable processes strengthen trust and service quality.

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Reduction of shadow IT

Individual requirements are met without modifying the software code.

Success story

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80% lower purchase order processing time

See how ACR transformed its commerce operations with Emporix, unlocking sustainable value without added complexity or cost. By embracing our AI-powered Orchestration, ACR future-proofed its business and empowered its teams to drive innovation faster and more efficiently—with fewer resources.

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