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B2C-/D2C-Commerce

Emporix for B2C: operate lean, adapt quick

Emporix makes B2C/D2C commerce dynamically controllable and autonomously expandable—with preconfigured value streams, intelligent agents, and a journey-aware storefront. Instead of rigid shop software, digital commerce gains an agile control layer.

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Legacy IT as a brake on innovation: Commerce teams at their limits

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Fragmented customer journeys

Shopping experiences often end where IT systems no longer communicate with each other.

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Time-consuming personalization

Individual experiences require complex projects and IT support.

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Waiting instead of acting

Marketing and CX teams are dependent on IT resources and lose momentum.

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Composable but complicated

Flexible architectures bring new complexity when smart orchestration is lacking.

Faster and more Efficient Time-To-Market with Emporix

  • Visual control instead of tickets

  • Business-first orchestration

  • AI agents automate processes

  • Seamless shopping experiences

Value streams are modeled without IT knowledge or intervention in the software code.

Specialist departments control and design commerce processes independently and agilely.

Recurring tasks run intelligently and autonomously in the background.

Storefront and processes are directly linked – for consistent, smooth journeys.

Get a personalized Live-Demo. You're only a click away from experiencing the next generation of commerce platforms.

Clear Advantages thanks to predefined
B2C Value Streams

01

Successfully handle shopping cart abandonment

Automated follow-up actions with individually tailored offers.

02

Promotions for new customers

Automated workflows with personalized offers or vouchers immediately after registration.

03

Returns and complaints

Smart management of returns and complaints, including verification, status communication, and refunds.

04

Real-time inventory checks

Availability is automatically checked, with alternative suggestions or notifications in the event of delivery bottlenecks.

05

Targeted marketing of excess stock

Automatic detection of excess inventory and activation of sales promotions.

How B2C Companies Benefit from Emporix

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Promotions in hours instead of weeks

Marketing campaigns are implemented quickly – without lengthy IT briefings and coordination.

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Fewer returns, better UX

Rule-based processes control sales, avoid mispurchases, and returns.

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No-code custom journeys

Tailored customer experiences – without any individual software adjustments.

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Fast business, stable IT

Departments act agilely, while the technical basis remains controlled and robust.

Success story

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40% lower TCO over three years compared to legacy platforms

See how HABA transformed its commerce operations with Emporix, unlocking new value without added complexity or cost. By embracing our AI-driven Orchestration Engine, HABA future-proofed its business and empowered its teams to innovate faster with fewer resources.

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Get a personalized Live-Demo

You're only a click away from experiencing the next generation of commerce platforms.